Privacy notice

We collect only the information needed for eligibility checks, quotes, case work and reminders. Passport, financial and identity files stay outside public storage with role-based access and audit logs. Retention follows the service relationship, legal duties and valid deletion requests.

Service terms

ThaiStay provides initial eligibility checks, document preparation, process management and reminders. Thai authorities make the final decision. The accepted quote version controls; any new fee requires a separate explanation and approval.